If you've never participated in a consignment sale, we know it can feel a bit overwhelming as you try to figure out where to begin. In an effort to help you have a
great experience consigning with us, we have a lot of information to share with you to help answer some of the most frequently asked questions.
How does Duck Duck Goose work?
If you're a list maker, then this will speak your language! Here's a quick list of steps involved in consigning with us. Don't worry, though, we'll explain each of these steps in more detail.
1.
Create an account: If you've never consigned with us, this will involve creating an account and getting assigned a Consignor ID. This ID will be unqiue to you and this ID is how we tie your items back to your account.
2.
Register for a sale: Each sale has a limited number of consignor spots available. Once you've decided you want to consign, login to your account and register for the sale you want to participate in.
3.
Prepare your items: It is important to ensure your items are washed/clean. Items that look neat and pressed sell!
4.
Price your items: Each item is required to have a unique barcode. You'll generate this barcode by logging into your consignor account and pricing your items. You'll enter in basic information about the item and pick the price.
5.
Dropping off your items: During each sale, there is a specific drop off period where you'll bring your items to the sale location. It is imperative that you bring your items ONLY during specified times. Once you arrive on-site, follow the instructions of our friendly staff who will guide you through the process.
6.
Check your sales: We know you'll have a lot of fun checking your sales LIVE as our sale happens. Each time one of your items is sold, your sales summary will update and you'll be able to see how much money you are making!
7.
Pick up your check and items: Once the sale is over, come back to the sale location to pick up your check for your sold items. You'll also pick up any items that did not sell.
That's it! Easy right? If you still have questions, don't worry. We're here to help.
How much does it cost to participate?
Consignors make
65% of their sales! Duck Duck Goose charges a consignment fee of 35% only after the sale of an item. After the 30% is taken, a $12.50 participation fee is deducted from each consignment check. This fee helps advertise the event in order to sell your items. You keep the rest! Please see our
participation agreement for full terms and conditions.
Creating an Account
If you've never consigned with us before, you'll need to
create an account. Once you have created
an account, you can use that account to register for all of our future sales. After registering, we will assign you a unique Consignor ID.
Your ID will be printed on each of your items and we use this ID for sorting items after each sale is over.
Logging In
Logging in to your account can be done from a computer, tablet, or mobile device. You'll need to be logged in to register for sales, participate as a Lead Duck, price items, and view your sales summaries. You can login to your account using the menu at the top of the page.
Registering for Sales
After you have logged into your account, you can register for one of our upcoming sales. There are a limited number of consignor spots for each sale, so you'll want to register as soon as you can. It is important to register for each sale so you can assign your items to the specific sale you'll be participating in.
If a sale is closed due to maximum capacity, you should continue to check back because if another consignor is unable to participate, he or she can un-register from the sale which will create a spot for someone else to take.
Preparing Items
First, be sure to review our
extensive guidelines on what items we accept. It is important to make sure you bring items that meet our criteria. If you have questions, don't hesitate to ask!
All clothing items should be neatly attached to hangers. We have specific ways you should attach your clothing to hangers. Visit our
"How to Tag Items" page for exact instructions on how to do this.
We cannot over emphasize the point that presentation is everything when it comes to ensuring your items have the best chance to sell! Ensure all items are properly washed and in excellent condition. Spending a little extra time making sure your items are clean, ironed, and placed neatly on hangers
really makes a difference!
Pricing and Tagging Items
One of the most difficult decisions you will make as a consignor is related to pricing. We have an entire section devoted to helping you understand
how to price your items. Visit this page for some suggestions and best practices to ensure your items have the best chance to sell.
You'll also have the chance to designate whether you want your items
to have the opportunity to sell for half price during our half price portion of the sale and if you would like to donate your un-sold items to charity at the end of the sale.
Quick Tip: As you enter your items into the tagging system, be sure to keep them in order. When you print your tags, they will be in the order you entered your items.
Keeping them in the same order will help you put the right tag on the corresponding item more efficiently.
We also have specific instructions on
how to tag your items to ensure tags do not come off during the sale. If an item does not have a tag, it will more than likely not sell. Our tagging
page gives you best practices on how to tag your clothing items, including shirts, dresses, pants, shoes, socks, etc. We also have some recommendations on how to tag baby equipment, furniture, and toys. If you are not sure how to best tag your item, though, please do not hesitate to reach out and ask!
Dropping Off Your Items
Quick Note: We can only accept items during the specified drop-off times for each sale. We are unable to accommodate exceptions.
Before leaving home, we would encourage you to group all of your items by gender and size. Use rubber bands, ribbon, or trash bags to group them. This will help you save time during the drop off process.
Once you arrive at our sale, you'll bring all of your items into the building where you will be greeted by one of our friendly representatives. Rolling racks are available to help
bring in your clothing items, although keep in mind during the busiest drop off periods, there may be a short wait time for racks. The racks are used to bring your items into the building from your vehicle. You are welcome to bring
items in boxes, bins, wagons, strollers, etc.--however is easiest for you!
After you get your items inside, you'll be directed to drop off your items with one of our check-in representatives who will look through
your items to make sure there are no stains or clothing that is too worn. We'll also be on the lookout for holes, missing buttons, broken zippers, and recalled items. We know it can be easy to accidentally miss a small stain, so we want to make sure to catch those items before they are put on the racks. Items that are
outdated, stained, or a little over used will not sell and we will return those to you during the drop-off process.
Once we have began looking through your items, you'll be directed to one of the computer stations where we will officially check you in to the sale. You will need to bring one of your items to the check-in desk with you. We will scan this item, verify your contact
information, and print a pick-up pass for you.
The pick-up pass is required for picking up your check and any items that did not sell.
After you're all checked in, you'll place your items out on the sales floor, using the signs to place your items by gender and size. Once all your items are on the sales floor, you are done and ready to leave! We'll see you on shopping day!
Quick Note: If you have a last minute schedule conflict and cannot drop off your items, it is fine to send a mother, husband, or friend in your place.
To best protect your items and your pick-up pass, please email
information@duckduckgoosesale.com to let us know the name of
who will be dropping off your items.
Checking Your Sales
Now we're talking! Checking to see how many of your items have sold is one of the best parts of each Duck Duck Goose sale. While a sale is going on, each time one of your items is sold, your sales summary
will be updated to show you how many items have sold and how much money you're making!
Your online sales summary is intended to be informational in nature as the sale is happening, and we will provide you with an official sales summary during pick-up.
Check and Item Pickup
After the sale is over, you'll need to come pick up your remaining items AND your check from all the sold items! When you arrive, bring the pick-up pass print out you received during drop-off. This pick-up pass
serves as a safety measure to ensure you receive your check and your items.
Quick Note: You must come pick up your items during the designated pick-up period. We must move out of the building, so
all items not picked up during the designated pickup period will be donated to a local charity. If you do not pick-up your check,
we will send it to you by postal mail.